Showing posts with label 10 Things. Show all posts
Showing posts with label 10 Things. Show all posts

Friday, September 14, 2012

10 things you should know before buying a Galaxy S III smartphone



When it was time to upgrade from my Galaxy Nexus (in part because my husband was anxious to get my hand-me-down), the choice seemed obvious. I liked the Nexus a lot, but there were a couple of things I didn’t like about it. One biggie was the lack of a microSD card slot for expanding storage. I also longed for even more screen real estate than I got with the Nexus’s 4.65 inch screen (which includes the onscreen buttons). Finally, the camera quality on the Nexus, although much better than many phones, wasn’t up to what I had come to expect from my previous (HTC) Androids.
The Galaxy S III seemed to fulfill my wish list, and more. With a gorgeous 4.8 inch Super AMOLED screen (and the buttons beneath the display so they don’t take up any of that space), microSD support, and a reportedly excellent camera, it was my dream come true. Or was it? I got my S III more than a week ago, and I’ve played with it enough to discover both some pleasant surprises and a few gotchas. If you’re thinking about getting an S III, and especially if you’re trading up from a Nexus, here are a few things you might want to know to help you make the decision.

The good

First, let’s look at a few things you might not know about the S III that will come as pleasant surprises.

1: MicroSD on steroids

You probably know that the S III, unlike the Nexus, has a microSD slot so you can add storage space. What you might not know is that it isn’t limited to the 32 GB maximum card capacity like most phones. Not only does it support microSD and SDHC, it also supports SDXC, which have a theoretical capacity of up to 2 TB. Transfer speed is also faster.
The Galaxy S III specs say it supports up to a 64 GB card, but it’s unclear whether that’s because that is currently the largest size available or there is a software limitation. In practical usage right now, you can add a whopping 64 GB of storage to the S III for around $55.

2: Motion controls

The Nintendo Wii popularized the concept of interacting with an interface via motion on a gaming device, and Microsoft’s Kinect took it to the next level and expanded it from the game console to the PC. Now Samsung has brought motion control to the phone, in a big way.
There’s a whole set of gestures you can use with the S III that you won’t find on the Nexus or most other phones. You can double tap the top of the device to go to the beginning of a list. You can tilt the phone forward or back to zoom in or out of a picture or Web page. Simply by placing the phone to your ear, you can call the currently displayed contact. You can shake the phone to update (refresh a Web page, rescan for Wi-Fi devices, etc.). You can pan (move the phone left or right or up or down) to move around a large onscreen image. You can briefly pause a video or mute sound by placing your hand over the screen.
If you don’t want your phone doing things because of the way you hold it, don’t worry. You have to activate the motion feature in Settings before you can use these and other built-in gestures.

3: Pop-up Play

This was another pleasant surprise. It works like the picture-in-a-picture feature on TVs. A limitation of smartphone screens has been the inability to display more than one app at a time. With the tiny screens of the past, it just wasn’t practical. With a screen this big, it starts to make sense. The Galaxy S III doesn’t go as far as I’d like in this department (side-by-side display of any running apps would be awesome) but the Pop-up Play feature does let you play an HD video in a small window while you use another app (email, Web, etc.) on your phone.

4: Camera bonuses

I care about the camera quality in my smartphone, because I take a lot of impromptu photos. Sure, if I know I’m going to be taking pictures, I’ll load up one of the high-end Nikon DSLRs — but often, I’m out and about with no intention of playing photographer and I want a phone cam that can give me a decent shot of that once-in-a-lifetime photo op.
The Nexus was a big step forward, with its quick shutter, but the pictures weren’t always as sharp as I wanted. Part of that was “operator error” — it’s hard to hold a little phone steady as you tap the onscreen button. That’s why I prefer hardware buttons. Well, the S III doesn’t have that, but it does have the next best thing. You can delay the shot after you tap, giving you time to steady the phone/camera, or you can use S Voice to take the picture (just say “cheese”), so you don’t even have to tap at all.
There’s more to it than stability, though. The S III provides an 8 MP camera in contrast to the Nexus’s 5 MP, and noise levels are lower, too. Photos simply look better, especially those taken in low light. And videos are sharper and more fluid.
There are some interesting shooting modes. In addition to the (now fairly standard) smile detection and panorama, there’s a “beauty” mode that automatically smoothes facial features, a “cartoon” mode (that I’ve not found very useful) and “buddy photo share” that will use facial recognition to match up people in your photos to the pictures of your contacts and automatically send people pictures of themselves. A nice bonus is that you can edit the shortcuts to make it more convenient to get to the controls you use often.
Another photo feature might not matter a lot to the average phone user, but for those of us who write about phones, or to a lesser extent IT pros who support phones and may need to remotely demonstrate to a user how to configure something, the ability to take screenshots of the phone’s display is important.
Once upon a time, getting a screenshot on an Android device was surprisingly difficult. Some phones had to be rooted before you could install screen capture software. Some of us even resorted to taking pictures of the screen with a camera (which presented the challenge of dealing with the glare on the glass).
Samsung made it a lot easier with the Nexus: You could do it by pressing and holding the volume down button and the power button simultaneously. You had to do it just right, though, or you might end up turning the phone off. With the S III, taking a screenshot is as simple as swiping your palm across the screen. Amazing. If you want to illustrate how Android and its apps work, this is the phone for you.

5: Great phone

A problem with some smartphones is that they’re heavier on the “smart” than on the “phone.” That’s okay if you want to use your device primarily as a miniature computer, but if you plan to talk on it a lot (or even a little), it’s nice if it also functions as a better-than-average phone.
The S III does. Call quality is crystal clear, and you can customize it with personalized equalization settings. This feature actually tests your ears with different frequencies and tones, measuring how well each ear hears them, and creates an equalization curve for each ear.
But that’s not all. The whole calling experience has been improved. Lots of phones let you set custom ringtones for different contacts, but that doesn’t help if you have the ringer turned off. The S III lets you set customized vibrations for different contacts. How cool is that? You can also answer (or reject) a call by voice command, and you can set up a rejection list to automatically reject those numbers you never want to hear from.
If you leave the phone app to go back to the home screen to check mail, look up a contact, or whatever, the status bar turns green so you won’t forget you’re in a call. Can’t hear the caller? There’s an Extra Volume button on the screen during a call, that lets you increase it beyond the maximum you get from pressing the up/down volume hardware key. There’s even a key to let you create a memo from within a call.

The not-so-good

These are some cool features, and there are more (such as the Siri-like S Voice application that goes way beyond Google’s voice search) But the S III still isn’t quite the perfect phone. Here are some of the not-so-good things I’ve encountered in making the transition from the Nexus.

6: Speaking of that microSD card

It’s great to have the extra storage space of a massive 64 GB card, but what exactly did you want to do with that space? If you only wanted to put your pictures, videos, music, etc., on it, no problem. But if you thought you’d be installing apps on it, think again. The S III doesn’t support moving apps to the external microSD card, as you could do with most previous Android phones.
It can be done — by rooting the phone and using a third-party app, such as links2sd or Directory Bind. But many folks don’t want to root their phones because it voids the warranty. The 16 GB version of the S III has about 11 GB available on its internal storage disk (sd). That’s probably enough app space for most people, but some are going to run out of room.

7: No USB mass storage mode

If you’re upgrading from an older (pre-ICS) Android phone or you got your start with Windows Mobile, you’re probably used to being able to plug your phone into a PC via USB and seeing it pop up in Windows Explorer as a hard drive. Unfortunately, the UMS (Universal Mass Storage) mode that enabled that isn’t supported in the Galaxy S III.
Apparently, you’re supposed to use the Samsung Kies app instead. That’s going to make a lot of people unhappy; it requires installing software on your computer (like syncing an iPhone via iTunes or a Windows Phone 7 via Zune — ugh), and it’s slow as molasses. Sure, it has an “easier” interface that those moving from an iPhone might like. But many Android users prefer power and more control over “simple.”
The alternative to installing Kies is to use MTP (Media Transfer Protocol) or PTP (Picture Transfer Protocol) mode. This has advantages (you can still use the phone while it’s connected to the computer), but it’s not as easy to use. If you’re willing to root your phone, you can use an app like Easy UMS to enable USB Mass Storage. It would have been nice if the S III just supported both UMS and MTP/PTP.

8: S Voice tries hard, but…

Samsung’s answer to Apple’s Siri suffers from some of the same problems I’ve heard iPhone users complain about. It works fine for simple things (and I do love that ability to use voice to trip the camera shutter), but it gets easily confused if you ask it to do something complex. Making a call by voice takes me three times as long as doing it the old fashioned way, since you go through the “found more than one match” business. Trying to search the Web with it proved to be a bit of a pain. And it seems to get frustrated with you when you don’t like its results and keep trying — it froze up on me a few times and I had to kill the process.
Voice recognition is getting better, but in my opinion it’s not ready for prime time yet for most uses. I’m sure my Texas accent doesn’t help. If you’re getting the phone primarily for this voice feature, prepare to be disappointed (or maybe not, if you have a perfect Midwestern non-accent that it can understand).

9: Missing photo options

Even though there’s a lot to love about the S III’s camera, there are also some things I miss about my Nexus camera. Mostly, I miss the great editing tools that were built in. You could adjust the brightness and contrast, add a vignette, and achieve all sorts of additional effects right there in the camera.
With the S III, unless I’m just not finding it (in which case they should make it a lot more obvious), the only editing options are to crop and rotate. Sure, I can download a photo editing app, but that involves extra steps. I really liked the simple but comprehensive set of editing tools in the Nexus. This isn’t a deal breaker, but it’s something that’s good to know when you’re considering the switch.

10: Wi-Fi connectivity problem

Overall, despite the small complaints above, I was immediately impressed with my Galaxy S III and loved using it — except for one very big problem. It was blazing fast and reliable on 4G, but I soon noticed that Wi-Fi was just plain wacky. It would load a page quickly, and then the next page would take forever and/or time out completely. S Voice would give me “Network error. Try again.” messages. The Facebook app would give me “Connection Lost” errors. Often.
My old Galaxy Nexus (now my husband’s) sitting right beside it, connected to the same wireless network, had no such problems. I started researching and found out this is a fairly common problem with the S III. There is a fix that works for some, which involves going into service mode and turning off power saving in the Wi-Fi settings. It doesn’t work for everybody, though, and if you discover the problem during the return period, I’d recommend taking the phone back to the carrier and telling them it has a defective Wi-Fi radio. Although a number of people are reporting this problem, it seems to be a small percentage, so your chances of getting another one with the problem are low. Still, the possibility that you’ll encounter this is something to be aware of if you’re thinking about getting an S III.

Top 10 Windows 7 desktop gadgets



Way back in 2008, I wrote an article titled The top 10 Vista Sidebar GadgetsNow it’s 2010 and I’m running Windows 7, and although I still use most of the gadgets I was using back then, I’ve also discovered a few new ones that deserve mention. Here are my favorites.
Note: This article is also available as a  photo gallery and as a PDF download.

1: All CPU Meter

The gadget I used to monitor my dual-core computer running Vista wasn’t available in a quad-core version, so I switched to All CPU Meter (Figure A). It supports up to eight cores (so I have room to grow). All CPU Meter isn’t as complex as some, but the simplicity works in its favor. It monitors your memory usage as well as CPUs, and it packs a lot of information into a small space. I also like that you can change the background color to match your preferences.

Figure A

All CPU Meter really does monitor all of your CPU cores — up to eight of them.

2: Windows Orb Clock

During all the time I used Vista and the first year I used Windows 7, my analog clock gadget of choice was the electric blue version of the one that comes with the operating system. But now I’ve switched to a much cooler model: the Vista Orb Clock (Figure B). Of course, the same orb is also on the Windows 7 Start menu. I love its clean look and the nice symmetry of having it just across from my Start Menu orb (since I have my Taskbar set to the vertical position.

Figure B

After years with the electric blue clock gadget, I’ve replaced it with the Windows Orb.

3: Clipboard Manager

I’ve also replaced the Clipboard gadget I was using with Vista. I liked being able to access previous Clipboard items — without opening an Office app — but the old one was a little cheesy looking and limited in its functionality. Clipboard Manager (Figure C) looks slick and is feature-rich. You can customize the background to fit your desktop, and not just the color; you can use a photo as the background if you prefer.
You can save up to 999 clips (that’s a lot of clips!) and you can delete any clip or send it to the Clipboard or to your Favorites list with a right click. The Favorites feature lets you create boilerplate text you use often. I also like the ability to mark clips with timestamps. And unlike the old Clipboard gadget, this one supports images as well as text. It even has a privacy mode, which prevents clips from being displayed on the main gadget so that passers-by who glance at your desktop can’t see what you’ve saved to the clipboard.

Figure C

This little gadget has a big fly-out that packs a lot of functionality into a small package.

4: Facebook Explorer

One big change in my online life since 2008 is that I’ve become thoroughly immersed in social networking. Much of the discourse that used to take place through email discussion lists now occurs via Facebook. A Facebook gadget seemed like almost a necessity, but the first one I tried (Facebook Sidebar 1.5) didn’t work. It never picked up my info even though it said it was connected. So I tried Facebook Explorer, which worked nicely. It can be configured to run in a smaller or larger width and one of three heights, and you can specify how often you want updates (from every one to 60 minutes). It gives you a compact view of your own status and information or friends’ activities, as shown in two views of the gadget in Figure D. You can also update your status in the flyout.

Figure D

Facebook Explorer can be adjusted to the size that best fits your desktop.

5: Ultimate Explorer

Ultimate Explorer lets you search popular sites from your desktop without having to go to those sites first in your browser. It’s a compact little gadget with that can search Google, YouTube, Wikipedia, eBay, Amazon, Digg, and many more. You can make it larger if you have plenty of desktop real estate, and you can select up to eight search sites for “snap search,” which enables you to “snap” quickly from one search engine to another. It also includes a flyout calendar and events feature. And unlike the vast majority of gadgets, it even has a flyout Help section, as shown in Figure E.

Figure E

Ultimate Explorer lets you search many sites quickly and easily.

6: App Launcher

One aspect of Windows 7 that annoyed and frustrated many users was the omission of the Quick Launch toolbar. If you’re like me, for years you’ve relied on the Quick Launch bar to access your frequently used programs. There is a way to get Quick Launch back, but unlike with previous versions of Windows, you can’t separate the Quick Launch bar from the main Taskbar. That means it takes up precious space on the Taskbar that you might need for open programs, system tray items, etc.
Enter the App Launcher gadget (Figure F). It serves the same purpose as the Quick Launch bar but can be placed anywhere you want on the desktop. You can add whatever programs you want by dragging them to the gadget, configure the number of icons to display per row and whether to center them, and change the background image.

Figure F

App Launcher v3 makes a nice little replacement for the missing Quick Launch toolbar.

7: MiniTV

Want to take a break and catch up on the news? The MiniTV gadget allows you to choose from a number of stations (many of which I’ve never heard of, as well as familiar ones, such as NBC News and C-SPAN). You can watch the program in the tiny gadget window (Figure G) or you can double-click it to display full screen. Just double-click again to get out of full screen mode.

Figure G

MiniTV lets you watch television in a tiny gadget window or full screen.

8: Traffic by Bing Maps

Traffic is a simple little gadget that can be useful if you’re about to head out into the big, bad world. I don’t use it as much as some folks would, since I work from home. But I still have to venture onto the major freeways now and then, and it’s nice to know in advance if there are going to be problems along a particular route. One caveat is that you need to live in (or be traveling in) a major metro area to use it. You can zoom in or out, and clicking the traffic info button (which is represented by the red light icon in Figure H) will take you to a full sized map of the area on Bing Maps, complete with the traffic data.

Figure H

Traffic by Bing Maps helps you avoid congestion when venturing into metro areas.

9: Magic Folder

Okay, granted, the icon isn’t the most professional looking, as you can see in Figure I. And many folks won’t like the idea of having a folder make decisions about where to save their files. But for those who always seem to end up with dozens of files sitting on the desktop because they never get around to moving them into appropriate folders, Magic Folder could be a godsend. You just drag your files to the magic folder and it examines the file extensions and sends the files to the “right” folder. For example, .doc files go to the Documents folder; .jpg, .gif, and other image files go to the Pictures folder. The nice thing is that you can add or remove the file extensions recognized by the gadget, change where specific extensions should be put, and you add your own folder locations. If you want to maintain more control, you can set the gadget to prompt you before it moves a file to a folder. Oh, and you can also change the appearance of the folder icon to something a little less…  magical.

Figure I

The Magic Folder gadget might have a goofy looking default icon, but it can help disorganized people get more organized.

10: Open/Close DVD

Open/Close DVD is utterly simple. But it’s handy to have if your computer is sitting under your desk like mine, making it difficult to get to the button for opening the DVD drive door. Just click the open button (the down-pointing arrow shown in Figure J) and it opens; click the Close button (the up-pointing arrow) and it shuts. It doesn’t get any simpler than that. One thing to watch for: If you have more than one drive attached, it will open/close both of them — there is no option to select a particular drive.

Figure J

The Open/Close DVD gadget does exactly what its name says, no more and no less.

The 10 best IT certifications: 2012

By 

When it comes to IT skills and expertise, there are all kinds of “best certification” lists. Pundits are quick to add the safe bets: Cisco’s CCIE (Cisco Certified Internetwork Expert), Red Hat’s RHCE (Red Hat Certified Engineer), and other popular choices.
This isn’t that list.
Based on years of experience meeting with clients and organizations too numerous to count, I’ve built this list with the idea of cataloging the IT industry’s 10 most practical, in-demand certifications. That’s why I think these are the best; these are the skills clients repeatedly demonstrate they need most. In this list, I justify each selection and the order in which these accreditations are ranked.

1: MCITP: Enterprise Administrator on Windows Server 2008

I love Apple technologies. The hardware’s awesome, the software’s intuitive and their systems make it easy to get things done fast while remaining secure. But it’s a Windows world. Make no mistake. Most every Mac I deploy (and Mac sales are up 20 to 25 percent) is connected to a back-end Windows server. Windows server experts, however, can prove hard to find.
IT pros who have an MCITP (Microsoft Certified IT Professional): Enterprise Administrator on Windows Server 2008 accreditation demonstrate significant, measurable proficiency with Active Directory, configuring network and application infrastructures, enterprise environments, and (if they’ve chosen well) the Windows 7 client OS.
That’s an incredibly strong skill set that everyone from small businesses to enterprise organizations require. Add this line to your resume, and you may be all set to find another job should your current employer downsize.
Honorable mentions for the top spot include the MCITP: Virtualization Administrator on Windows Server 2008 R2 and MCITP: Enterprise Messaging Administrator on Exchange 2010. Microsoft Exchange owns the SMB space. Virtualization initiatives are only getting started and will dominate technology sectors for the next decade at least. Administrators who can knowledgeably navigate Microsoft’s virtualization and email platforms will only grow in importance.

2: MCTS

Not everyone has time to sit as many exams as an MCITP requires. The MCTS (Microsoft Certified Technology Specialist) certification is among the smartest accreditations an engineer can currently chase. As mentioned above, it’s a Windows world. Adding an MCTS certification in Exchange, SharePoint, Virtualization, Windows Client, or Windows Server will strengthen a resume.
There is no downside to any of these MCTS accreditations. Each of the above tracks provides candidates with an opportunity to demonstrate proficiency with specific technologies that organizations worldwide struggle to effectively design, implement, and maintain every day.

3: VCP

Virtualization is all the rage. It makes sense. Hardware manufacturers keep cranking out faster and faster servers that can store more and more data. Tons of servers sit in data centers using just fractions of their capacities. Virtualization, which enables running multiple virtual server instances on the same physical chassis, will continue growing in importance as organizations strive to maximize technology infrastructure investments.
VMware is a leading producer of virtualization software. Tech pros earning VCP (VMware Certified Professional) certification give employers (both current and future) confidence they can implement and maintain VMware-powered virtual environments. And if you talk to the techs responsible for maintaining data centers, you’ll frequently hear that VMware remains a favorite over Microsoft’s Hyper-V alternative, although most sober IT pros will have to admit Hyper-V is improving and closing the gap.

4: CCNA

The next politically correct certification to list is the CCIE (Cisco Certified Internetwork Expert). However, that’s a massive exam that few professionals realistically will ever have an opportunity to obtain. And while Cisco equipment frequently composes the network backbone, fueling numerous medium and large organizations, most organizations don’t need a CCIE and don’t have the resources to pay one.
That’s why I believe the more fundamental CCNA (Cisco Certified Network Associate) certification is a smart bet. A CCNA can help technology pros better familiarize themselves with the network OS’s fundamentals, while simultaneously strengthening their resume. Particularly motivated candidates can proceed to earn a CCNA Security certification, as the network security focus is a critical component of enterprise systems.

5: CSSA

In early 2012, Dell announced its pending acquisition of SonicWALL. There’s a reason Dell is buying the hardware manufacturer: SonicWALL has made great strides within the SMB unified threat management market.
Someone needs to be able to configure and troubleshoot those devices. The CSSA (Certified SonicWALL Security Administrator) certification not only proves proficiency in installing and administering the company’s devices, certified professionals receive direct access to tier two support staff and beta testing programs.
Organizations are always going to require network devices to fulfill firewall, routing, and threat management services. SonicWALL has carved out quite a bit of market share — so much so that it will now have the marketing might of Dell helping fuel additional growth. Knowing how to configure the devices will help IT pros, particularly those who support numerous small businesses.

6: PMP

Too many chiefs isn’t an IT problem I hear or read much about. Instead, it seems there’s a lack of IT pros capable of sizing up a project’s needs, determining required resources and dependencies, developing a realistic schedule, and managing a technical initiative.
The Project Management Institute is a nonprofit group that administers the PMP (Project Management Professional) certification. The exam isn’t designed to earn a profit or motivate IT pros to learn its product and become unofficial sales cheerleaders. The PMP certifies candidates’ ability to plan, budget, and complete projects efficiently, on time, and without cost overruns. Those are skills most every medium and large business needs within its IS department and such ability isn’t going to be replaced by an app or third-party developer in our lifetimes.

7: CISSP

If you want to specialize in security, the (ISC)² (International Information Systems Security Certification Consortium, Inc.), which administers the CISSP (Certified Information Systems Security Professional) accreditation, is your organization. Its vendor-neutral certification has a reputation as one of the best vendor-neutral security certs.
Organizations’ data, networks, and systems are increasingly coming under attack due to the value of personal, corporate, customer, and sensitive proprietary information. So individuals who demonstrate measurable success and understanding in architecting, designing, managing, and administering secure environments, developing secure policies, and maintaining secure procedures will stand out from the pack. In addition, the knowledge gained while earning the certification helps practitioners remain current with the latest legal regulations, best practices, and developments impacting security.

8: ACSP

There’s more to the energy surrounding Apple than pleasant tablet devices, intuitive smartphones, and a stunning stock price. The company continues chewing up market share and shipping computers at rates 10 to 12 times greater than PC manufacturers.
The ACSP (Apple Certified Support Professional) designation helps IT pros demonstrate expertise supporting Mac OS X clients. Engineers, particularly Windows support pros and administrators increasingly encountering Macs, will be well served completing Apple’s certification rack for technical support personnel. Benefits include not only another bullet for the resume but an understanding of Apple’s official processes for installing, setting up, troubleshooting, and maintaining Mac client machines.

9: Network+ / A+

Yes, CompTIA’s Network+ and A+ designations are, technically, two separate certifications. But they’re both critical certs that test absolute fundamentals that every IT pro needs to completely understand.
In fact, there’s an argument to be made that all IT pros should have both of these accreditations on their resumes. CompTIA is a well-respected, vendor-neutral (though vendor-supported) organization that continually develops and administers relevant certifications. The network, hardware, and software skills tested on the Network+ and A+ exams are basics that every self-respecting tech professional should master, whether they’re performing budgeting tasks, deploying client machines, managing site-wide migrations, overseeing security, or administering networks and servers.

10: CompTIA Healthcare IT Technician

With an aging population, U.S.-based IT pros (in particular) should consider earning CompTIA’s Healthcare IT Technician credential. Obviously, if you work in manufacturing, the credential may be a stretch. But manufacturers frequently lay off staff. And many others produce material for health-related purposes.
See where I’m headed?
The interest surrounding health-related technology is almost unparalleled. Look around the city where you live. During the recession, where have you seen growth? Are there lots of new bookstores opening? How about new single-family home developments? Seeing lots of new manufacturing centers?
Doubtful. Like many, you’re probably seeing new medical services offices, immediate care centers, hospitals, outpatient facilities, dental practices, and similar health-related businesses.
They all need IT support. Support technicians, administrators, engineers, managers, and especially consultants who want to position themselves well for the future will do well to demonstrate their proficiency with health care technology’s regulatory requirements, organizational behaviors, technical processes, medical business operations, and security requirements. IT pros could do worse with their time, that’s for sure.